Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming in EU

Hi. I was on an older contract, now expired, from pre 2021 so am fortunate that I'm able to use my minutes, texts and data in EU without further charges or the requirement to buy a roaming package.EE send regular offers to ask me to sign up to a curr...

No Service, new contract

I recently upgraded into mobile plan from sim only. Since I transferred my sim to new phone I don’t have services. I tried to restart my phone and nothing is happen. I couldn’t call or text the costumer service as no service to my phone. thank you i...

Report stolen iphone in abroad

I want to report an stolen iPhone of mine from abroad. Hoe I do it??

Resolved! Unable to connect to UK numbers from Malta

HiWe’ve just arrived in Malta and have the daily EU roaming add on. Roaming is working but I can’t connect to any UK numbers. The chat function keeps telling me to dial 150 or the UK number for help. This doesn’t work as I can’t connect to either num...

Re: Whatsapp

hello anyone could help me i am outside the uk and my number ee not working

Resolved! Using my phone in the USA

I will be travelling from the UK to Seattle, USA, next month to pick up a week's long cruise to Alaska. What is the cheapest option to use my phone in more or less the same way I would at home?

Resolved! OohFree roaming

I only have a text from EE to say free EU roaming but nothing on my first bill is it going to work as I'm going to Spain soon

Resolved! Will I need a vpn to stream bbc etc in Canada?

I have a roaming pass for my data sim to stream uk Netflix etc which works fine in EU, will it work in Canada or will I need a V PN?

Re: Roaming abroad (add-on) not working

I’m currently on holiday in Sicily and have EE iPhone and iPad SIM cards with EU roaming turned on. The iPad has a limited data plan but is working well but the iPhone won’t connect to any provider despite toggling all settings numerous times. I’m ha...

Resolved! No sim while abroad

Hi allI hope you can helpMy boyfriend and I are on a cruise and his iPhone has this morning come up saying no sim. We've tried everything but to no avail, sim card out and back in etc I've dialled the EE customer services who sent me a text but he ca...