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Discussion about Mobile services, like roaming, calls, messaging etc

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Hello! I have received a new UK phone number from EE, which I am currently trying to set up, but I am abroad. I can see at the top of my screen that I am receiving service, but I cannot receive any messages. This is not allowing me to receive a confi...

Klajdi89 by • Visitor
  • 288 Views
  • 1 replies
  • 0 Helpful

My phone won’t call aboard

I live in the UK, I’m on holiday in Greece and when I go to make a call on my iPhone 13 my 5G disappears and I can’t connect a call?  Any help I’d  be grateful 

Resolved! Roaming in Greece

I have roaming as part of my plan where there's a flat daily fare to use my sim abroad. I've adjusted the spendcap aswell.However I can't connect to any of the local networks (manually or automatically). I have roaming set up on the settings so it sh...

momar1 by • Visitor
  • 1120 Views
  • 1 replies
  • 1 Helpful

EU Roaming on Essential SIM

My daughter is on an Essential SIM. She is going to France next week but when I checked instore they said she couldn't use roaming because of this type of SIM. Is that true? Can she just not roam for £2.47 a day? Any advice gratefully received and to...

KellyK777 by • Investigator
  • 658 Views
  • 6 replies
  • 1 Helpful

Roam Abroad Pass Issues

I am currently on holiday in the USA and have purchased the £25per month Roam Abroad Pass.wifi/mobile data all working fine but I am unable to call/text back to the UK as expected with the Roam Abroad Pass.I cannot contact EE due to not being able to...

Tech Support UK

How do I contact someone within the UK for help with an addon benefit.150 leads me in circles with a machine.The "Chat" option in the EE app, after dealing with a bot, connects me to a call center in India and their level of English is terrible. They...

Resolved! travelling to swiss

we are travelling to swiss from 06-11 june, can i use my phone as normal will u charge for the use of phone to pick and making calls  Mobile *************   Travell date to Swiss  06-11  June    Travel date to Kenya  25 June to 10 July  10-July to 14...

Jayabalan by • Investigator
  • 330 Views
  • 1 replies
  • 0 Helpful

Re: Roaming Charges

So, I go away on Friday. If I activate roaming pass tomorrow (Thursday) and end it right away, I will get a month of EU roaming and will cost no more that £25, regardless if I`m split between 2 billing periods? Am I understanding that correctly?

FifeFlyer by • Investigator
  • 648 Views
  • 4 replies
  • 4 Helpful
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