Voicemail alert constantly popping up

dachley · ‎03-09-2024

Tried all the quick fixes but still constantly getting popups

bristolian · ‎03-09-2024

What are the quick fixes you've tried so far? Is this a text message notification, or on-screen popup?

Do you have any new voicemails if you dial 222 or speed-dial 1?

XRaySpeX · ‎03-09-2024

Get someone to leave you a VM, listen to it & then delete it. See if that clears it.

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dachley · ‎03-09-2024

Tried to clear cache, had a vm left me and waited till it finished then deleted as normal, etc . As soon as I delete the notification it comes back within minutes

bristolian · ‎03-09-2024

Can you provide a screenshot of this notification?

Ali_A · ‎04-09-2024

Thanks for joining us on Community @dachley

Your voicemail symbol is out of synchronisation with the network. To correct your voicemail notification you'll need to call Customer Care on 150 who will be able to reset the notification.

Ali