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Should I set up WiFiCall on my mobile?

iscaboy
Explorer

What are the pros and cons of WiFiCall.

Would you recommend setting it up? 

Thanks

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

The pros of using WiFi-calling are that if you are ever in a situation of having no network coverage but a good WiFi-connection, you can still continue using your phone as normal. If you don't use WiFi-calling in these scenarios, your phone will only work for internet-based functions - calls & texts will queue up until you return to mobile network coverage.

Apple & Android phones have a slightly different implementation of WiF-calling, but broadly speaking it works on a "network-preferred" basis - such that it will only kick-in if you have minimal or no, network service. So in other words, it will only kick in when it's needed, and when you have network coverage, calls & texts use the mobile network anyway.

All of which is a long-winded way of saying... is there a downside of enabling the service? I don't see one. It only kicks in when you need it, and if it's not enabled, you're off-service. Would you rather have no service, or WiFi-based service?

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5 REPLIES 5
Schockwave
EE Community Star
EE Community Star

Hello @iscaboy ,

Welcome to the community,

It really depends whether you are receiving  and making calls without any problems. I for one, do not need it, so have it switched off, as have a good reception.

This would be down to you, I would say that if you have good network reception, no need to use it, but if you have bad reception or network is down, then yes, switch it on, it easy to do, just go into settings, phone and do it from there.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

The pros of using WiFi-calling are that if you are ever in a situation of having no network coverage but a good WiFi-connection, you can still continue using your phone as normal. If you don't use WiFi-calling in these scenarios, your phone will only work for internet-based functions - calls & texts will queue up until you return to mobile network coverage.

Apple & Android phones have a slightly different implementation of WiF-calling, but broadly speaking it works on a "network-preferred" basis - such that it will only kick-in if you have minimal or no, network service. So in other words, it will only kick in when it's needed, and when you have network coverage, calls & texts use the mobile network anyway.

All of which is a long-winded way of saying... is there a downside of enabling the service? I don't see one. It only kicks in when you need it, and if it's not enabled, you're off-service. Would you rather have no service, or WiFi-based service?

Dode_
Established Contributor
Established Contributor

Some say it uses more battery, and it must,  but how significant that is  is open to question. I have it on all the time with no problems at all.

iscaboy
Explorer

Thanks, everyone for your comments. Very useful.

Chris_B
EE Community Star
EE Community Star

@Dode_  not at all.  You device uses less power via WiFi then cellular.  It only uses more power if the device is also searching for a cellular network to connect too but using WiFi calling it stops that searching.      It’s when you see “searching” where the network name is is when it can use more power as the device is looking for a network connection.   

Wifi is more power efficient then  cellular

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.