Voicemail alert constantly popping up

[dachley]

Tried all the quick fixes but still constantly getting popups

[bristolian]

What are the quick fixes you've tried so far? Is this a text message notification, or on-screen popup?

Do you have any new voicemails if you dial 222 or speed-dial 1?

[XRaySpeX]

Get someone to leave you a VM, listen to it & then delete it. See if that clears it.

[dachley]

Tried to clear cache, had a vm left me and waited till it finished then deleted as normal, etc . As soon as I delete the notification it comes back within minutes

[bristolian]

Can you provide a screenshot of this notification?

[Ali_A]

Thanks for joining us on Community @dachley 

Your voicemail symbol is out of synchronisation with the network. To correct your voicemail notification you'll need to call Customer Care on 150 who will be able to reset the notification. 

Ali
 

[Saffron96]

Ive done the quick fixes too. Only just received this when i connected phone to my samsung watch. Ive just paid "£2:00" i think on my bill, for a new sim. Hppefully this will stop it because ive had my sim for 10+ years. However, dont think i should have paid. If this doesnt stop it i will be dissapointed. Ive heard its a "glitch". 

[Leanne_T]

Morning @Saffron96 

Thanks for coming to the community 🙂

Once you receive the new SIM card and register this to your number, please let us know if the voicemail alert stops for you. 

If you would like to discuss the charge for the SIM card, please call us on 150 and the team will be happy to help. 

Leanne.