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Roam abroad pass from UK

Unassailable420
Investigator
Investigator

I read on the EE website that when you enable the roam abroad pass (swappable benefit), you can use calls as you would in the UK to 47 countries and 5 additional countries. But does this include international calls from the UK to those countries? Lets say if i call someone in canada from the UK, will either of us get charged, or will it go through as a normal call?

The website only mentions “EE europe zone”, and doesn’t specifically mention canada.

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @Unassailable420 ,

No it does not, as when you are in the UK, you are not roaming, but you can make it cheaper to call a foreign a country by making sure that you have call abroad added, or you can use an app such as Skype or Viber to make calls cheaper.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

No, this Pass is for when you are roaming. Calling from UK isn't roaming. It will be charged as an International Call (hardly normal).

The 47 countries are EE Europe Zone. Canada is 1 of the 5 additional countries.

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