Community Activity

Sim

I have purchased a EE SIM card from Tesco, but the SIM card doesn’t seem to work ? I have put it in two different phones to try and get it started but nothing ? I purchased £10 credit to top up but can’t call and can’t use the number to get codes etc...

Resolved! Conditional call forwarding

Hiwe have been using conditional call forwarding for a few years and have had no problem.in the last 6 months we have been having issues with this working.we have the iPhone 13pro on monthly business payment, if this phone is not answered it would be...

ND29 by Investigator
  • 61 Views
  • 8 replies
  • 0 Helpful

Resolved! Something wrong going to EE

I can't seem to link my EE mobile phone account with my broadband.It's sayingYour details don’t fully match those on the billing account Call 150 from your EE mobile or 0800 956 6000 from any other phone to get help.You can quote error code: Given Na...

wwteo by Explorer
  • 39 Views
  • 6 replies
  • 1 Helpful

Coverage in Wheatley

Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...

Leanne_T by EE Community Support Team
  • 2726 Views
  • 27 replies
  • 8 Helpful

Handsets constantly having to synchronise

I fairly recently moved from BT to EE. There have been issues with my digital handsets ever since and it just seems to be getting worse. They will randomly drop out and become unusable whilst they synchronise again and again.

Neil8568 by Investigator
  • 214 Views
  • 6 replies
  • 8 Helpful

Order issues

I've gone through 2 orders now for a monthly contract and received an email bith times with the order number and both times it hasn't worked. The person I spoke to via chat said it never worked the first time, yet the £30 upfront payment was taken. I...

Moving before bt fiber Internet installed

I have fiber being installed this week with bt , but moving to ee looks like a good idea , I don't wana affect the install but wana switch to ee , should I wait for install ? Does the contract 24months matter when switching ?

Craigst1 by Explorer
  • 45 Views
  • 5 replies
  • 1 Helpful