Community Activity

Roaming

I checked my plan and it says I have free Roaming in Norway and can use my allowance same as here. I then clicked to set up Roaming and followed the instructions. I was then messaged saying I was set up for roaming but it would cost £2.59 for 24 hour...

Kendo44 by Investigator
  • 22 Views
  • 4 replies
  • 0 Helpful

landline

We still cannot get our landline working. We ordered ee in February but still no dial tone. We have a new digital Panasonic phone too.

cazo1 by Explorer
  • 33 Views
  • 3 replies
  • 0 Helpful

Internet connection continuously dropping out!

Not even 24hrs with switching to EE broadband and TV and we have not been able to watch a full programme without the Internet connection dropping out. 7times last night and 3 times in the last hr this morning! Kids are going crazy as they can't game ...

GMK by Visitor
  • 27 Views
  • 1 replies
  • 0 Helpful

New customer sim only

So I ordered a sim only last night as I’m joining as a new customer I entered all details then got message saying we need some more details we will call you in 48 hours. But received a email as well saying successful order and will update when dispat...

LeeBfc by Contributor
  • 555 Views
  • 8 replies
  • 0 Helpful

Unable to set up wifi enhancer

HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...

Screenshot_20250330_213032.jpg
ofish42 by Investigator
  • 592 Views
  • 14 replies
  • 4 Helpful

Cannot cancel 250ROW add on

Just a heads up for anyone thinking of adding the 250ROW add-on to their plan – they say you can cancel anytime, but that’s not true. I added it and now I can’t remove it at all. Tried following all the advice on their website and in the texts they s...

Jay391 by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

No Service

I recently had an additional line removed from my account due to an error after upgrading my phone. I spoke to someone yesterday regarding this and was told it was all sorted out. However, I now have no service on my phone. I need my services back as...

Moved from Sky to EETV, picture quality is bad e.g. channel 5 on demand

set up EE 500 broadband, and EETV. The picture quality is nothing like I had on Sky. The HD on demand channels are pretty bad. E.g Channel 5.EETV just doesn’t seem to have as clear a picture as I had on Sky - yes I was paying £9 a month for HD. But t...

Sooze27 by Visitor
  • 316 Views
  • 8 replies
  • 3 Helpful

Latest from our Blog

Rewards and the EE app

We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...

0 Comments

We drop the tech, you catch the deal

Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...

0 Comments

Unbeatable peace of mind with EE WiFi Controls

Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...

0 Comments

Use WiFi Enhancer to get the best from your connection

Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...

0 Comments
X
LinkedIn
Facebook
YouTube