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Community Activity
Roaming pass expired - can’t get another
I bought a 7 day pass when I arrived in France .. that’s now expired , and I got a text to tell me with a link to renew. Took the link , chose the BUY Data tab and added on the only option - UNLIMITED data thinking that was the one - clearly it’s not...
Error Code YVM102
Getting code YVM102 after switching my box today.It is a wired connection that is good because I have my desktop next to my box and swapped the leads.Box powered off/on and no effect.Router restarted and no effect.EE Tech support uncontactable.I ca...
Iphone Screen repair
I have recently dropped my phone whilst on holiday and have booked in with my local branch to their 2 hour repair service. Just wondering if they will accept my apple care+ that i pay for? I dont fancy paying the £300+ to have my screen repaired
Billing
I paid the £11.50 today by transferring it over to yous
Worrying Scam
Received a call from 07502 354235, number came up as a likely nuisance.Caller claimed to be from EE, female with strong Indian accent, wanted me to confirm my details as she had special offers. I was suspicious so said I would not be providing any i...
Internet connection continuously dropping out!
Not even 24hrs with switching to EE broadband and TV and we have not been able to watch a full programme without the Internet connection dropping out. 7times last night and 3 times in the last hr this morning! Kids are going crazy as they can't game ...
Cannot cancel 250ROW add on
Just a heads up for anyone thinking of adding the 250ROW add-on to their plan – they say you can cancel anytime, but that’s not true. I added it and now I can’t remove it at all. Tried following all the advice on their website and in the texts they s...
Roaming
I checked my plan and it says I have free Roaming in Norway and can use my allowance same as here. I then clicked to set up Roaming and followed the instructions. I was then messaged saying I was set up for roaming but it would cost £2.59 for 24 hour...
Roaming suddenly stopped working
Hello, I am based in the UK on a monthly contract but currently in Germany, I bought a 7 day roaming pass and it suddenly stopped working. I've restarted my phone, turned off the wifi etc, but I am having no success. I also tried to contact EE on my ...
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
