10-11-2022 06:44 PM
Hi all. Me and my wife are both having issues recently. When we try dialing numbers from our contacts or similar (I e. A number that definitely exists), we get number not exist message!?!? We're on 2G, if that makes any difference.
10-11-2022 06:45 PM
So obviously not every time, cos eventually after few tries we do get through, but it's so weird that often EE claim the number does not exist when it just certainly does!
10-11-2022 06:49 PM
Hi @SammySam1,
Welcome to the EE Community. 🙂
Is this just affecting calls to a particular network?
James
10-11-2022 07:43 PM
11-11-2022 08:34 AM
Are there any maintenance works/problems in your area, @SammySam1? You can check the status for your area on our coverage checker.
Chris
11-11-2022 09:22 AM
11-11-2022 09:57 AM
Did you check the status of the network on the coverage checker that I posted, @SammySam1?
Chris
11-11-2022 10:14 AM
11-11-2022 10:16 AM
In that case, I would definitely suggest speaking to our Technical Support team, @SammySam1.
They'll be able to check everything from our side for you.
Chris
11-11-2022 10:32 AM