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Phone not allowing text or calls in Spain

AMedland
Explorer

Hi ,Please can you advise me how to get my phone to make phone calls and text while in Spain .FYI my data is working.

many thanks 

Mandy

1 SOLUTION

Accepted Solutions

Hi @AMedland 

EE app -Click on the little man in the right corner - settings and permissions

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @AMedland 

Assuming you're on a pay Monthly contract.

You need to log into your EE app or online account abs activate international calls and text. Make sure roaming is activated,but if you can use data this seems to be activated. 

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Hi,
I cannot find that option on the App .
Please can you help me ?
Kind regards
Mandy

Get Outlook for iOS<>

Hi @AMedland 

EE app -Click on the little man in the right corner - settings and permissions

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.