Not able to send / receive TEXTs while abroad - PAYG (calls work)

[dps1976]

Hi - I'm currently abroad - On PAYG - active SIM - I can make and receive calls (ie roaming works). I can send texts to 150 (check balance etc) and I also receive replies from 150.

My issue is that I am not receiving any other texts and also not able to send any texts

Please help

thanks

[Chris_B]

@dps1976   Abroad is a big place where are you exactly ? 

[Leanne_T]

Hi @dps1976

Thanks for posting. 

Have you tried restarting your phone? 

Where are you roaming at the moment? 

Leanne 🙂

[dps1976 · Accepted solution]

Hi guys,

thanks for the reply - managed to sort it out by doing the following

1) after (another) reboot I was able to send TEXTs but still not receive any

2) I then switched my wifi off and set my EE sim as my default data sim, enabled roaming etc - I got a prompt to sign in to the local network which took me to the EE page to buy a roaming add-on. After this step I also started receiving new TEXTs

thanks for the help

[Leanne_T]

Thanks for letting me know @dps1976

Leanne 🙂