No service Italy

jazydave · ‎30-06-2022

I'm on holiday in Italy and my phone won't make calls, or texts or data.

As far as I know it should work.

Any suggestions please

Northerner · ‎30-06-2022

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.