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Roam Abroad as a Smart Benefit

JaneHB
Investigator
Investigator
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Hello, I’m think of getting a plan with “Roam Abroad as a smart benefit”, as I need to be able to call my parents from the UK to Sweden on a daily basis. Roam Abroad states that I can “use your inclusive minutes, texts and data”, since the plan I’m looking at has unlimited texts and minutes, does that mean that I’ll have unlimited texts and minutes to the EU, with this add on?

Thankful for any help!


1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You're on the wrong track. The Roam Abroad Pass is for when you yourself are roaming in the EU, not for when you are in the UK.

 

Calling a non-UK no. from the UK is not roaming. Your allowance does not cover them; they count as International calls & are chargeable.  

 

International calls & texts to overseas nos. from UK can be rather expensive but EE has a free add-on that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

5 REPLIES 5
bristolian
EE Community Star
EE Community Star

Do your parents have Swedish-registered numbers?

 

Or are they on UK-mobiles roaming in Sweden?

XRaySpeX
EE Community Star
EE Community Star

You're on the wrong track. The Roam Abroad Pass is for when you yourself are roaming in the EU, not for when you are in the UK.

 

Calling a non-UK no. from the UK is not roaming. Your allowance does not cover them; they count as International calls & are chargeable.  

 

International calls & texts to overseas nos. from UK can be rather expensive but EE has a free add-on that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Swedish numbers. 

Makes sense, thank you! I thought it worked both ways, probably better off with Skype then. 

XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP