New york
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01-07-2024 11:52 PM
Can anyone help my son is in new york on payg he can't get his data too work please help
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02-07-2024 03:05 AM
@Coyle4926 : Has he bought a data add-on? How many MBs for how much?
Had he used that PAYG SIM for making calls or texts in UK before he left to go abroad? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't he can't now use it until he returns to UK.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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02-07-2024 07:48 AM
How does he purchase odd on ?
Regards
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02-07-2024 09:45 AM
Hi @Coyle4926,
Did your son receive a text inviting him to purchase an add-on when he arrived?
James
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02-07-2024 10:08 AM
I'm not sure I have messaged him but he is asleep so il see when he gets up there is plenty of wifi spots so hopefully he can still get by
