08-05-2026 12:33 PM
I have a call on my invoice which I did not make (0019296928604).
Now I am getting loads of calls from different USA numbers all saying originating in New York.
Should I change my phone number?
08-05-2026 12:56 PM
@Jodes2 You could and you’ll need to call customer support to request a change of number.
08-05-2026 01:07 PM
I just called Customer Support and because it is on my June invoice they can't do anything at all about it.
I explained I didn't make the call and this is fraud and potential cloning and absolutely no help at all. Need to call back on 2nd June! So in the meantime someone could make £1000's worth of calls on my phone?
Shall see what happens in my June invoice I guess... Thanks Chris B for replying.
08-05-2026 01:56 PM
@Jodes2 wrote:someone could make £1000's worth of calls on my phone?
Only if they have access to your phone.
Your original post "Now I am getting loads of calls from different USA numbers all saying originating in New York." reads as you're now receiving incoming calls? Those won't be charged if you're in the UK.
Make sure you've got a spend cap.