I now can’t receive OTP texts from banks etc after upgrading.

[AngryerAndrea]

Since upgrading  I can’t get the OTP texts needed for Amazon banking etc. how do I fix this?? 

[Leanne_T]

Hi @AngryerAndrea

Thanks for coming here. 

Can you receive all other texts? 

Are you using the same SIM card? 

Leanne 🙂

[AngryerAndrea]

I can get non OTP texts. It’s an upgrade so I now have an esim

xxxxxx xxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

[Leanne_T]

Thanks @AngryerAndrea

Please give us a call on 150 and our tech gurus can get this looked into for you. 

Let me know how you get on 🙂

Leanne.