How do I request a Transcript for text messages for a specific number

[Ross412]

Good afternoon, please advise how to obtain a Transcript of text messages for a specific number and a call log

Thank you

[XRaySpeX]

EE don't keep records of your texts.

You can only see your call history online if you are already paying £2.50 pm for Itemised Billing at the time. Look at your device's Call Log.

[Ross412]

I do believe your answer is correct,  I know police request this data from your organisation to assist in their enquires. Please re examine your records to supply a transcript  for a specific number.

Thank you

[XRaySpeX]

Yes, the Police or Courts may request your call history from EE.

No, the Police or Courts cannot request the contents of your texts from EE. What they can request is the metadata of them only, i.e. when, sender & recipient.

What records am I supposed to be examining? I hold no records of your texts.

[bristolian]

The Police & other public authorities have their own process for requesting telecoms data. It falls under the "if you need to know how, you would know how" category. It doesn't involve posting on a public internet forum!