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How do I buy and add roaming to my daughter’s EE phone

QUICKASK
Investigator
Investigator

Daughter travelling tomorrow- can I buy and add European roaming to her EE Phone number from my EE account?

14 REPLIES 14

Ah hah - okay - no, daughter doesn’t have account access re: her father’s account.  + when daughter texts ROAM to 150 from her device the message returns an error saying ‘message not delivered’.  I will try to take over the contract when I can get an answer however when we ring or text father’s number we get person not available and message not sent errors to that number.  

And Big Thank you for help Chris B - much appreciated 

🙂 Agree - ‘nowt we can do tonight’ + daughter’s text messages don’t work when texting 150 - best bet will be to take over the contract - will seek to do that in due course  Thanks everyone 

XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@QUICKASK   Not a problem.  I did notice it was a bit urgent with her travel today.      I hope you got this sorted 🤞

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.