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EE prefix 07960 being used by scam callers. What’s going on?

WhiskyW
Explorer

Getting lots of dangerous Scam Calls using the EE prefix 07960. As my number begins with 07960, my calls to others may get blocked. Is anyone doing anything about this?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @WhiskyW

 

Thanks for coming to the community. 

 

Unwanted marketing calls and number spoofing (where nuisance callers and criminals deliberately alter the caller ID) are problems that affect users of all mobile networks.

 

You can find out more about number spoofing on the Ofcom website and in our Call spoofing article. 

 

You can report the call to EE just text 'call' to 7726 followed by a space, then the number that called you, we use the data collected to help protect all of our customers.

 

Thanks. 

 

Leanne.

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@WhiskyW  EE can not stop someone from calling you.  How do they know is a scam caller that’s calling you ?    

The 5 digits you have given can be for any network not just EE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @WhiskyW

 

Thanks for coming to the community. 

 

Unwanted marketing calls and number spoofing (where nuisance callers and criminals deliberately alter the caller ID) are problems that affect users of all mobile networks.

 

You can find out more about number spoofing on the Ofcom website and in our Call spoofing article. 

 

You can report the call to EE just text 'call' to 7726 followed by a space, then the number that called you, we use the data collected to help protect all of our customers.

 

Thanks. 

 

Leanne.

Thanks for that. I know it’s a spoof. My main concern is that people will start blocking me if they are getting lots of nuisance calls from the prefix 07960. I was just mentioning it as a point of concern. Nothing more. 

Leanne_T
EE Community Support Team

I see @WhiskyW

 

If they have your number saved as a contact, your name will show when you call them. 

 

Thanks. 

 

Leanne.