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Can’t text or call from USA

Julielking
Visitor

‎06-11-2023 12:30 PM

Hi

my iPhone won’t send text or call out in the US I can only use WhatsApp when I’m on WiFi in my apartment, any clues anyone? 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎06-11-2023 01:14 PM - edited ‎06-11-2023 01:15 PM

@Julielking did you activate roaming on your account by texting ROAMING to 150 or did you call customer services to request roaming be activated on your account before you left the UK. 

and have you purchased the roaming add-on that allows you to use your calls text and data whilst you’re there ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.