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Can receive but not send texts

Jfchesterton
Visitor

‎16-10-2022 12:40 PM

I am visiting the UK from Canada and got an EE SIM with unlimited UK texts and calls. I can receive texts but not send, no matter what I do. It keeps telling me the number is not formatted correctly. I have changed the formatting of the number multiple times and still nothing. Help! I don't want to have paid £40 and not be able to text my friends and family while I'm here.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎16-10-2022 12:43 PM

For sending texts, check your phone's Messaging app has the Message Centre no. setting for EE as +447958879879.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP