The EE Community

Perks At Work - EE Broadband - Discount Code Not Working

Hello All,Unfortunately I have been having a nightmare trying to apply the EE Corporate Pricing Discount for the broadband services. From the PerksAtWork website, I navigate to the link they provide. This takes me to the EE Home Broadband page. I the...

Connection Dropping Out At The Same Time Every Day

Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...

"something went wrong on our end" error in the app and online

Has anyone got the "something went wrong on our end" error in the app and online?  I have been with EE for ten months and STILL haven't had this sorted.  I raised three tickets for this.  First one said we are working on it, second one said oh yes th...

Bright box red light

My broadband has been off since yesterday evening and the router is showing a solid red lightI've been through the connection test, I've done all the steps to power off and then reset the router but it's still showing as red My mobile can see and con...

Problen redeeming voucher

Tried to redeem my voucher for my free buds3 silver and was told that this voucher isn't for the item 

Tethering my iPad to my iPhone abroad

HiI wonder if anyone can help me. I have a roaming abroad smart benefit on my EE contract which allows me to use my data allowance abroad in the EU and other countries. This all works fine when abroad and I can even tether my laptop to my iPhone and ...

Charges from Morocco

Hi Bristolian. We are going to Morocco this weekend and i intend to buy an e-sim data package(not from EE) do you know what will happen re charges if i make calls using Whatsapp calling and using the third party data e-sim ?   cheers  

can you update about my oder

I've topped up but my pack hasn't renewed, How do I sort it?

My pack was due to renew today, so I've topped up this morning but it is just showing as credit and not renewing my pack. How do I sort it?