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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11109 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22948 Views
  • 0 replies
  • 6 Helpful

Mast disconnection

I am after a contact at EE for a site with an existing mast.We have a client who has purchased a site, there is an existing electrical supply that is still live, but we can not disconnect as the supply agreement is with EE. The only sign of 'cell sit...

No network

Started about a few months back on and off , then from the start of September we have no Wi-Fi coverage at all been on the phone so many times that’s not just me even our neighbours have ??no further forward now on day 19 with out Wi-Fi please can we...

Toffee3 by • Explorer
  • 645 Views
  • 4 replies
  • 1 Helpful

Mobile signal

Afternoon,I would like for you to answer me a simple question. Why am I paying for a service, which I am not getting?Today (18th), I have made numerous attempts to use/receive telephone calls to/from my mobile telephone.When it eventually gives me on...

EE network status checker

Over the last six months or so, I seem to be getting loads of automated texts saying there’s a problem in my postcode area. And then half a day later, the problem is now fixed. But sometimes just a day or two later. You get the same, followed by ‘The...

Phone says emergency calls only on SN9 areas

I have checked your online coverage checker and it says I should get good signal at my address. It's always been patchy whether I get signal or not but the last week my phone has just said emergency calls only..it's not an issue with the phone as whe...

MrsMB14 by • Visitor
  • 491 Views
  • 1 replies
  • 0 Helpful

No Signal

Hey Everyone,In work i have no signal what so ever, using wifi calling is not an option as I work in a school.  I only use my phone for essential calls for example if the doctor trys to phone me.is there any way of boosting my signal? if not i might ...

Signal decline

What's happening with the mobile signal?  2 years ago when I moved to Chudleigh, I had a brilliant mobile signal.  For the past couple of months, people keep telling me I'm breaking up and I have to move to the window for them to hear me.  I can hear...

Lynx60 by • Investigator
  • 553 Views
  • 2 replies
  • 3 Helpful