@DebsK Is that indoors or outside? Have you checked to see if there is a network issue in your area ? You can use THIS to do just that. Click the check status tab and you can report an issue if you believe there is an issue.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Unfortunately there will always be poor coverage areas with any mobile network, it's unavoidable. WiFi-calling is an excellent solution for indoor service problems.
It's bad indoors and outdoors. I don't live in the middle of nowhere either but i do live in this century. EE was the last network to try and i was expecting much better, it's so disappointing.
