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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 5022 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4947 Views
  • 0 replies
  • 5 Helpful

Phone not working

Hi,   My phone has not been working since yesterday late afternoon. There is no signal and the mobile data is not working.   I have been unable to receive or make calls and this is not great (I use this phone for work sometimes).   Are there issues i...

Coverage in xxx xxx

The very poor coverage here seems to have got even worse. It was never good enough for voice, but now I can't even get one time passcodes from my bank. This is not good enough in 2022!!!!!!! [Mod edit: Please do not post personal information on the p...

discusbt by Visitor
  • 858 Views
  • 2 replies
  • 2 Helpful

Getting in touch with ee by phone.

You have to be very lucky if you want to speak to the ee staff in the shop as most of the time they don't answer the phone due to being busy. I find that if you want to speak to someone when you dial the 150 then ring around 08:00am to 10:00am as the...

Kh171 by Contributor
  • 511 Views
  • 7 replies
  • 1 Helpful