can't connect to 4g

chris942
Visitor

my iphone 12 will not connect 4g in an area where it usually does 

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @chris942 

Welcome to the community.

Have you tried restarting your phone, or turning airplane mode on then off?

Chris

bristolian
EE Community Star
EE Community Star

Is your phone showing 2G/3G coverage, or do you have no service at all?

Toggling flight mode is often a good idea in these circumstances.