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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5582 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 6035 Views
  • 0 replies
  • 6 Helpful

EE Signal Booster ending

Hi I live in a rural area and have a EE signal box. On 30th June this will no longer work and EE have suggested I use Wi-Fi Calling. Unfortunately Wi-Fi calling isn't working and I can't make a call or receive incoming calls. Has anyone else found a ...

No Signal or One Bar After Sim Upgrade

I upgraded my Sim from a 3G T Mobile which was becoming obsolete.  The order was topsy turvy and my old sim which had been working fine was cut off before I even got the replacement sim.  Since Sat 03 Sept I have not been able to use the phone as I h...

Blessid by Investigator
  • 795 Views
  • 8 replies
  • 0 Helpful

Terrible signal for the last 6 months

Trying to find out what the hell is going on with EE and there trouble 5G!   The past 6 months and literally at this precise moment I had nearly full signal with 5G which does nothing! Eventually it jumps to 4G and finally my phone starts loading. I'...

Leemundo by Explorer
  • 1838 Views
  • 6 replies
  • 5 Helpful

Terrible 4G data speeds

My 4G data is terribly slow indoors but excellent outdoors. My partner uses a different network but she gets excellent speeds everywhere at home. I have reset my data settings many times but nothing has changed. 

Femy by Investigator
  • 868 Views
  • 7 replies
  • 2 Helpful

Re: 4g mobile broadband outage

Hello, I have the same problem, I'm in the sn7 area and was told that the mast was having issues from the 31st Aug it's now the 7th and still not fixed! Over a week without service is simply not good enough I'm seriously thinking of leaving.

4g mobile broadband outage

Struggling to get any answer on when fixes will be made to 4g mobile broadband in postcode area SA32 - 4 days now with speed less than 1 Mbps download. Coverage so bad that keep getting cut off when I try to speak to EE - or is that them conveniently...

JW103 by Investigator
  • 520 Views
  • 8 replies
  • 1 Helpful

No Signal

When I first took out my contract I had signal where I live/work and for about 3 months now the signal has been getting progressively worse up to now where I simply don’t have anything most of the time. I’m missing calls, I can’t even ring 150 to dis...