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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4177 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3542 Views
  • 0 replies
  • 5 Helpful

Coverage

My phone is either dropping calls or people tell me I sound Dalek. It works for a couple of days the stops for a couple of days. It happens on both my EE mobiles. I’ve called in 17 times and each time we spend an hour diagnosing.   Most of the time t...

5G roll out in my area

In November 21, I invested in a 5G home router and was told that 5G at my home location was "imminent" Within a .5 mile distance from my home, I can get 5G on my iphone 13 so went along with this "imminence" 9 months later and after speaking to sever...

MPD007 by Visitor
  • 353 Views
  • 2 replies
  • 1 Helpful

Mobile issues in south Essex

Anyone experiencing mobile signal and data issues around south-Essex area? Although I've just renewed my contract with new phone, daughters phone lost all service over the weekend as they no longer offer the shared sim for family, so that caused prob...

Bad signal

Since yesterday my signal have be so bad best I get in 1 bar and then I still can’t use it, and that keeps dropping out I can’t even call ee to discuss this issues as no signal 

Resolved! Sim have no signal in nottingham so many places

I am having problem with signal of EE sim recently since 3 weeks. Mobile goes totally out of range . No calls no internet or texts. Im posting this with my home broadband wifi , have no coverage of sim card. Sometimes resetting or switching on and of...

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Hsr147 by Investigator
  • 966 Views
  • 5 replies
  • 3 Helpful