Forum Posts

Understanding 5G coverage vs speed

Hi friends, I am trying to get some clearer understanding in the area of mobile networks and their coverage. In the past year I have tried and switched between EE, O2, Three, SMARTY, Vodafone, VOXI and currently on EE again. Whilst my experiences hav...

Mobile data slow in BD19

For the past 4 days mobile data has been horrific, literally taking 30 seconds to open a straight forward web page. Did a speed test this morning: 0.58Mbps download speed & 0.57Mbps upload speed!Poor, poor, poor! EE stating no known issues, absolute ...

Poor signal

Hi, struggling to get more than 1 bar, I have 2 contract phones with you, m, my wife and two girls and all phones are struggling for a signal all the time, we choose EE as you were always the most reliable but not anymore, will we ever see an improve...

IHTS1982 by Investigator
  • 440 Views
  • 7 replies
  • 5 Helpful

Mast Installation Application

Hi allI've recently moved to ar rural area in low spot between two hills where there is zero mobile signal or data (any network). I can luckily still get calls with WiFi calling but if the power goes out (frequent in winter!)  that's all lines of com...

Danstan7 by Investigator
  • 688 Views
  • 7 replies
  • 0 Helpful

No signal

Having been with EE for years the signal where I live has become unreliable and much of the time is non existent. I've tried to report this but EE demands that I name my mobile device. When I input the make and model it is not recognised by EE becaus...