Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
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Coverage affected since upgrade

Hi there,I recently upgraded from an iPhone 12 Pro to 14 pro and ever since have been having issues with signal. Previous locations where 4g was ok are now not working well or at all. I was wondering if you could help please? Thanks 

Not Registered on Network

Hi could somebody please help me with my phone. I have a Samsung Galaxy S21 Ultra 5G, on a pay monthly plan and today all of a sudden I'm getting an emergency calls only heading on the top of my screen. It's showing between 0 and 2 bars but not showi...

Samgg1994 by • Visitor
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Can’t make or receive calls

I have a PAYM contract with an iPhone 12, but whenever I call someone or whenever someone calls me, it just cuts out. It’s not even because of poor reception or whatever because it literally cuts out about a second after starting the call. Any ideas ...

AlfieB7 by • Valued Contributor
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No 4G

Hi, I am an EE customs who lives in Jersey, Channel Islands and for the last few days I have had no network connection. Can someone assist? Thanks 

5G in Nottingham is useless!

What's the point in making claims that EE have the fastest 5G in the UK when it can't even load a webpage with full bars of 5G?! It's utter crap, switch to 4G+ and pages laod instantly. 

SJM811 by • Visitor
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Re: why is EE now rubbish?

Same here.. recently I've had so many issues with EE.. reception issues.. sending me incorrect info.We are paying for a service which we are not even provided. When I call them I have to listen to a message then a text is sent to me and they hang up....

Vinc by • Visitor
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  • 0 Helpful