Signal in Fort William.

[SKYLIE]

I'm paying over £60 a month as not long after I signed up the price was increased. The signal and service in Fort William is absolutely dire just now. I'm so disappointed what a ridiculous amount of money to being paying for such poor service. 

[SKYLIE]

I'm paying over £60 a month as not long after I signed up the price was increased. The signal and service in Fort William is absolutely dire just now. I'm so disappointed what a ridiculous amount of money to being paying for such poor service. 

[bristolian]

The amount you pay shouldn't have any bearing on the service you receive.

Is this a recent problem? There may be a recognised service issue if so - use "check status" on https://coverage.ee.co.uk/coverage/ee as a first check.

[SKYLIE]

No, but it's very annoying firstly to have the price increased so much shortly after taking out the contract and then to be paying such an amount when I the service is playing up ? 

[bristolian]

Out of interest, what is the nature of the poor service? Is this a total loss of coverage, or something else?

[Chris_B]

@SKYLIE   Would would have had to agree to the T&Cs of the contract before taking it out.  The annual price increase is part of the T&Cs.  

[SKYLIE]

Really ?? Thanks for stating the obvious, it was still annoying for it to hike so quickly, and makes it more annoying that I can't use my data because the signal is so poor ? 

[SKYLIE]

I have no mobile data, so can only use my phone when in WiFi.

[SKYLIE]

P.s. it keeps happening to everyone with E.E. In my area.

[Mustrum]

@SKYLIE   whereabouts in Fort Bill are you?

Checking the coverage checkers there is good mobile signal in the town centre and most populated areas, depending on mast location, some providers are better than others.

 But alas one of the other downsides to living such a fabulous area, I mean apart from the midges, is the hills get in the way of mobile phone reception. Some things you can do to help, alas others you can't or have to think again, for example move to a supplier with the best signal in your area. 

As well as the EE coverage checker which seems not to be working at the moment, the OFCOM one will show expected signal quality in your home post code https://checker.ofcom.org.uk/ 

I come from the other Fort a bit further up the Great Glen, so can appreciate and sympathise with the challenges, happy to help or suggest if I can.