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Signal in Fort William.

SKYLIE
Investigator
Investigator

I'm paying over £60 a month as not long after I signed up the price was increased. The signal and service in Fort William is absolutely dire just now. I'm so disappointed what a ridiculous amount of money to being paying for such poor service. 

15 REPLIES 15
bristolian
EE Community Star
EE Community Star

Is this purely affecting mobile data? And voice calls are unaffected? If so - that doesn't sound like a coverage issue.

I'm quite familiar with Fort William myself, coverage levels are rarely a problem there - with clear line of sight to the main sites covering the town, which are shared by multiple operators. There are certainly differences in data speeds between the networks, dictated by which parts of the 4G spectrum are in use.

I am in Caol, and up until recently E.E. were the best provider all over Fort William, which made it worthwhile the high payment. I hope your signal is good in Fort Aug. 

P.s. I like to think I'm quite savvy tbh so hence the move to E.E. 

Mustrum
EE Community Star
EE Community Star

Hey @SKYLIE  probably not your post code, but there does seem to be an issue in the area:

With My Places, we'll get in touch if there are any network issues that will affect you at this address.

 

Had you checked or reported ab issue?

Voice calls are affected too. A lot of complaints lately from locals about both, a local business woman today couldnt access her business page all day. I'm not stupid I know when it's an area problem. I'm not moaning for the sake of it. Why can't you accept EE are at fault here ? Hopefully it will be sorted soon as EE, for years have been the best in our area. I do not like paying for a service I'm not receiving.

Good news, and yes myself and several others from this area had logged calls or reported online. Others have been chatting about it lots over local social media.