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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2485 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1520 Views
  • 0 replies
  • 5 Helpful

Little or no signal in E4 postal district

For at leat the last three weeks I’ve gone from being able to use the 5g service in my house to having little or no service. Was told by one of ee’s opp’s that there has been some work on the local antennas to improve the service and that this has be...

BGB26 by Visitor
  • 263 Views
  • 1 replies
  • 0 Helpful

Resolved! Signal Loss

I have had no signal on my mobile for over an hour and I have checked on the signal checker which is showing the signal should be at full strength I am unable to report this as the messaging service is also down!Any advice?From an angry customer!

Poor mobile signal & reception

Is anyone in the WS12 area having issues with poor mobile signal and reception?Using the EE coverage checker we are supposed to have good 4G coverage outside and inside, yet rarely have more than 1 bar which means texts wont go, making calls is reall...

Resolved! No Service

I upgraded to a sim only contract.I bought a new unlocked iPhone 14 pro which came yesterday. I was told the SIM card would automatically be updated so I wouldn’t receive a new one. I put the sim in to the new phone but it keeps saying no service and...

JPW1996 by Investigator
  • 8679 Views
  • 4 replies
  • 4 Helpful

Bad signal

I've am fed up with the bad signal this past 2 months. Received a message saying that work was being carried out in my area and there will be disruption for 4 days......... Well 2 months later still as bad. Have complained over the phone and in ee st...

Network

Im having horible network coverage in Birmingham. Even giffgaff was better then this. No chamce to get in touch or even check coverage because Poco X3 pro is not on the list.App is useless 

Tsanyi by Visitor
  • 320 Views
  • 2 replies
  • 2 Helpful

5G Rollout plans and 4G upgrades

Is there anyway we can find out EE plans to rollout new 5G masts and also any plans to upgrade 4G speeds in areas with limited coverage. Where I live is quite a large village and so we’re usually a year behind getting upgrades compared to the rest of...