Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3884 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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  • 0 replies
  • 5 Helpful

Terrible network connection

I am in Chingford and for the past few weeks the signal has been dropping in and out. EE keep saying the problem is fixed but a couple of hours later it is down again. I really need to be able to make and receive calls and if it is not fixed properly...

Fing

I have Fing installed on my phone and it’s says that my current cellular provider is Amazon? I’m able to run a test speed and all sorts. Why would it be saying that?

EE 5G Coverage Checker.

Some what uncertain why this is happening on the 5G Coverage Checker Map, its become more common since a Map Update a few weeks back, depending on the type of Phone selected and Area will determine whether you can expect 5G Coverage or not, at first ...

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EssexBoyEE by Ace Contributor
  • 2071 Views
  • 15 replies
  • 0 Helpful

Terrible signal in home on mobile phone

Hey Called the support line this morning and I'm pretty sure we were talking about different things. The signal in my home is absolutely terrible and even completely drops out sometimes. Right now i have absolutely no bars! Yet the coverage checker s...

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New iPhone 14 poor signal calls dropping out

I have just purchased a new iPhone (14) - now very poor signal, audio and calls dropping out, this never happened with my older iPhones. I have checked signal in area and ee tell me all is fine, what should I do? I have used the old sim from my old p...

Cb361 by Investigator
  • 2159 Views
  • 11 replies
  • 1 Helpful

Poor service

Why are we constantly getting updates about my place saying that their are EE problems again also between trust soap and Louth virtually impossible to make calls and that has been going on for a few months now.

5Autism5 by Explorer
  • 310 Views
  • 1 replies
  • 1 Helpful