My network is not work

[Alex_M]

Hi @Lincoln1207,

I'd recommend checking for problems in your area using the Network & Coverage Tool.

Put in your postcode and choose your phone model, then click 'Check Status'.

https://coverage.ee.co.uk/coverage/ee

Thanks,
Alex

[Lincoln1207 · Accepted solution]

Hi

My phone network is not working and can not calls

[Alex_M]

Please see my response above - can you check for issues in your area? Have you tried rebooting your device?

[Lincoln1207]

Hi

Could you check I think it was my bill payment.

There is nothing on my bill to pay.

Many thanks

[Lincoln1207]

The area is fine. And yes I have turned the phone off and on?

Many thanks

[Lincoln1207]

Is it working now

[Alex_M]

This is the EE community and we are all just members of the public. You will need to get in touch with customer service who will be able to advise further.

Thanks,
Alex