Community Activity

WiFi 7 constantly dropping WiFi

Hi New broadband customer and had nothing but problems with the new EE WiFi 7 hub considering this is an extra £10 a month add on its pretty poor it operates in this way for example on my phone I'll send a WhatsApp message and it shows the clock next...

Free gift with upgrade

Hi, I have recently upgraded and the offer was to receive a free tablet. However I can't see where to claim this? Any help would be appreciated, thank you 

5g unlimited hotspot usage

Hi all, I'm on a 5g unlimited data plan and I just wondered does this include using it as a hotspot full time instead of normal standard broadband? I can't get fibre in my area and am in the middle of switching providers and am currently without norm...

Dcm1991 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 40806 Views
  • 291 replies
  • 90 Helpful

Tracker number expired

Hi guys I ordered a phone last week on 3/6/25 but haven’t heard anything back from you. I paid an upfront fee but my tracker number is not working  Can you help please?thanks in advance 

EE - missold contract

Hello. I had a PAYG sim with EE that had Internet blocks etc so ventured into a store to ask if the blocks could be removed. I was told I had to move to monthly contract. So, with three members of staff, and me alone in the store I felt obliged to ag...

Is EETV a disappointment?

Having decided to save money by leaving Sky and moving to EETV, I am beginning to regret the decision less than a week in.the boxes keep freezing, is this normal?the WiFi is supposedly at a level I had previously with BT so can only assume that it’s ...

IainB2025 by Investigator
  • 2215 Views
  • 28 replies
  • 18 Helpful

Airtime Rewards with multiple numbers (lines)

Hi there, Trying to figure out if this is possible or not possible, My and my partner share an EE account, which has both of our lines on and our broadband. However I am trying to discern whether we are able to both use and benefit from Airtime Rewar...