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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1998 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1035 Views
  • 0 replies
  • 5 Helpful

Can’t make calls

Hello! I can’t make outgoing calls for some reason. And incoming calls are getting dropped. Tried switching to WiFib calls but that’s not fixed the problem. How do I contact EE to resolve this? (Think they are doing work on local network). Thanks 

emilou73 by Investigator
  • 11485 Views
  • 10 replies
  • 1 Helpful

Resolved! HELP! Roaming in the UK???

HELP please : I’m in the UK, on dry land, on the North Norfolk coast but I keep getting a “Welcome to Maritime. Calls cost £3.00/min to make and £3.00/min to receive and texts 60p each. Picture messages cost 48p.” message.  How can I turn this off? I...

Salee by Visitor
  • 2552 Views
  • 6 replies
  • 2 Helpful

Issues with phonecalls

I have my wifi calling on everytime I am on the phone to someone there will be a point in the call where the line goes quite. Then it will come back into the call I also find it will hang up on people and I can’t understand what’s wrong with my phone...

TMV1 by Investigator
  • 787 Views
  • 14 replies
  • 0 Helpful

Calls dropping out!

So I've had my phone for a whole 7 weeks and have never managed to have a phonecall that doesn't drop out! I can hear the other person but they can't hear me and then the call goes( not them hanging up!)I've had a new SIM, been in-store 3 times for t...

Penpp by Investigator
  • 3770 Views
  • 24 replies
  • 3 Helpful