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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 283 Views
  • 0 replies
  • 5 Helpful

3G Close down

I don't use my mobile a great deal. My £1  (per week) Talk and Text pack (25 minutes, 50 texts and 600 mb after boosts) is more than enough capacity. I'm told by EE  this operates on 3G ehich they are closing down so I must change by pack. The neares...

Suffolk8 by • Investigator
  • 460 Views
  • 6 replies
  • 4 Helpful

Resolved! Connectivity in xxxx

I am having issues being heard on calls. Is there an issue or has some setting changed that I need to look at?  [Mod edit: Please do not post personal information on the public board. Thanks!]

Jaygee2 by • Investigator
  • 1141 Views
  • 5 replies
  • 2 Helpful

Re: 3G Switch off

Would you know why many customers including myself all use to receive a very solid EE 4G 5G connection in Cambridgeshire, March Town but now only receive 3G at best and quite often EDGE only, been like this for a few weeks now but EE say there is no ...

Tappet by • Investigator
  • 677 Views
  • 12 replies
  • 2 Helpful

Phone cannot make or receive calls

Hiya!My phone isn't able to make or receive phone calls, even though my signal and WiFi are both strong (I have tried with both WiFi calling switched on and off and it's not making a difference).I'm not able to phone the EE customer service/helpline ...

SionedG by • Investigator
  • 1670 Views
  • 7 replies
  • 6 Helpful

Poor reception

I have an iPhone 11. I get incredibly poor reception on 4G in Bromsgrove and along the M42 corridor. I had the same problem with giff gaff, but changed to EE. I now have exactly the same problem. According to the map on the app I should have excellen...

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