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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5511 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5847 Views
  • 0 replies
  • 6 Helpful

Cannot Call Out (Can Receive)

Hi,Since this morning I’ve been unable to call out, it instantly says “call ended”. I’ve tried restarting my phone, removing the SIM card, switching between WiFi calling on/off and manually selecting a network yet this still hasn’t fixed the issue.  ...

DMR1 by Investigator
  • 335 Views
  • 1 replies
  • 1 Helpful

HUGE NETWORK PROBLEM. NO ATTENTION FROM EE

UK's best network is what is advertised by EE. It should change to WORST NETWORK. Since last 10 days, inside connectivity is lost from my in contract EE mobile phone. Since then at least 15-20 times tried to reach EE. Nothing progressing. Calls backs...

Loss of signal after maintenance

Hion Monday 23/10/23 we a maintenance carried out in my are NR6 in Norwich which was meant to last 5 days. They finished early in the Wednesday, but now I have lost all signal at home. Where I had 3 out4 bars now. When I go out side I may get 1 or 2 ...

Poor signal coverage in Ferrybridge

I would like to express my dissatisfaction about the poor signal coverage in my area. I checked the EE coverage map at https://coverage.ee.co.uk/coverage/ee before switching to EE and it showed 5 bars for 4G and 3 bars for 5G in my postcode WF11 8JY....

KFC2023 by Investigator
  • 511 Views
  • 6 replies
  • 0 Helpful

Data Network issues last 1 week

Since last10 days my data is constantly interrupted connection affecting streaming and WhatsApp calls - worse when indoors - map shows coverage full but actually no coverage at all- only one signal shows I am on contract for 2 years and cant change t...

Akmas by Visitor
  • 308 Views
  • 1 replies
  • 0 Helpful