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Wifi Calling Stopped Working (31st)

Prozmonkey
Established Contributor
Established Contributor

Good Evening 

Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)

I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect. 

Kind of stuck without it as no signal whatsoever without it. 

521 REPLIES 521

I now have contact with someone from EE via X but they are talking like it's only me. Have told him to look at this forum as there is clearly a problem.

 

 

Keep us posted @Macca555 going to start reporting this issue to EE this evening as well

Same here problem with an Iphone here, worked okay yesterday and as of this morning no wifi calling. All working with other providers so EE issue. Annoying as i rely on wifi calling for my business

suzf
Investigator
Investigator

My WiFi calling has just started working again but my husband's is still off.

Just before that I had a long webchat with EE business who say there's not a problem but I've asked for it to be escalated.  They just gave me a level 2 helpline to call but couldn't really grasp that I couldn't make calls.

So I have wifi calling back on my personal mobile but not on my work EE mobile. Don't know if that's to do with the fact I registered an issues on my personal EE account and they only fixed that one? 

 

Same here... no wifi calling for us.  It would seem to be a national outage.  It was slightly worrying to begin with as we'd just changed some of our home system, so thought it was that to begin with.  Very relieved to read these messages... but at the same time not!

WhatsApp/calls, texts and internet all working 

Update: 15:05 ... All working again now.

Hi All I rang EE tech support and the message said they are having issues with wifi calling today and hope to have it fixed soon.

My wifi calling has just started working again. I didn't change any settings or restart the router and so on, so it's something EE must have done.

I spoke to a tech guy at EE at midday and they said there’s been an issue since 9am. He hoped it would be fixed in an hour but I’ve still got no wifi calling. Very inconvenient as I live in a reception black spot 

Confirming both mobiles now working with wifi calling