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Wifi Calling Stopped Working (31st)

Prozmonkey
Established Contributor
Established Contributor

Good Evening 

Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)

I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect. 

Kind of stuck without it as no signal whatsoever without it. 

521 REPLIES 521
brianotoole
Valued Contributor
Valued Contributor

Have not had this happen for at least 6 months - hopefully it will sort it self out as I've never had an answer from EE as to why it happens

 

For reference - huawei P30 pro  - all updated - usually 100% reliable on 'calls over wifi'

Latest EE router in the house too

rdc384
Valued Contributor
Valued Contributor

I certainly can connect via wifi

DavidBanner
Investigator
Investigator

My WiFi calling has also stopped working on my phone and my wife's phone.

Very annoyed, as i cant make calls in the house on the cellular network.

Come on EE, fix it!

Ruralroamer
Explorer

Yes same problem.  Both apple phone and samsung not working.  An hour with helpline last night and raising to level 2, who promised to email progress and said would be fixed overnight - no communication at all from EE, not impressed with the complexity of getting any messages from them about general issues about their network problems.  Lucky we still have an old analogue phone.  Will not give up copper until they can demonstrate proper service and support

Pedro211
Visitor

I’m located just outside burnley both mine and partners wifi calls stopped working. We have no phone signal in the village so outside whats can’t make calls

surely ee must be nice n this but no comms which is rubbish as usual

MyEE66
Visitor

Yes, and problem ongoing.

I too am in a blackspot with no signal, so with no WiFi calling there is little point me continuing with EE. 

Aaronb1
Visitor

Yeah my S23 hasn't connected to WiFi calling I have noticed since this morning 01/08/2024. I have also restarted and tried flight mode. No change.

I am android so not the iPhone update to blame 

354-
Star Contributor
Star Contributor

Does anyone have access to a MNVO sim that uses EE, eg. 1p mobile, cmlink, RWG, to see if the MNVOs, are also have wifi-calling issues?

JimWillDavis
Visitor

Same issue here.  Both my work phone and personal are on EE and both down due to no WIFI calling.  (Glad I had two devices to compare, so I know it is not the phone itself)  Zero coverage in my area for calling at the moment.  Would be good to get an update from EE on the website!  I have contacted them, but no reply as yet.