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Wifi Calling Stopped Working (31st)

Prozmonkey
Established Contributor
Established Contributor

Good Evening 

Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)

I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect. 

Kind of stuck without it as no signal whatsoever without it. 

521 REPLIES 521
Bcarserviceltd
Visitor

My also is not working from yesterday s24 ultra 

Jeremy63
Investigator
Investigator

absolutely useless - have spent quite a time today going through text services and finally spoke to EE. 

Response:

There is known issue with WIF calling.

My response was why is it not on any ststus or servicec updates on EE website as every message and service status online states all is working fine.

Answer was "I don't know and there is no timeline for resolution"

After many years with EE I might be moiving soon

Psamathe
Investigator
Investigator

Mine (iPhone) recovered during the night, was working earlier this morning but gone again now. Not impressed with EE over this. if other networks can manage fine why can't EE?

Chloed27
Visitor

Having exactly the same issue

we are the same. BT out of contact and forced onto EE broadband. Completely useless and now have a digital phone line that keeps droppng out. Have to check  everyday to see if have a line. If not reboot the router. As its been upgraded cannot roll it back to analogue line. We have no mobile signal so wifi calling is essential. Work from home so completely stuffed

leximichaela
Visitor

Same issue here. I have an iPhone 15 Pro Max, my son has an iPhone 13 Pro Max and my partner has an iPhone 13 Pro. None of them are getting Wi-Fi calling.

I have reset the router as well as disabled then re-enabled Wi-Fi calling on my phone and the others. I have gigabit fibre and the Wi-Fi connections are good so nowt wrong my end.

Looking at the other messages on here as well as the fact that an O2 user and a 3 user both have Wi-Fi calling working on my home network it is definitely an EE issue.

WelshDragon93
Investigator
Investigator

Mine isn’t working either. I thought it me or my WiFi /internet so actually relieved to see someone else having the same issues.

 

I use an iPhone 15 which is fully up to date

im wondering if it might be due to the recent iOS 17.6 update?

VM25
Visitor

Yes me too,exactly the same.

It is affecting people who don’t have iPhones, so I think not

Fidj
Visitor

no mobile signal, and can't connect to mobile devices via WiFi either!!