Unable to make calls or contact 150

[spazmunk]

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I contact ee to discuss my bill?

[Ricco25]

Yes..I've got the same problem. It won't even accept my landline.

[hagrid1975]

Same here...

[Username123451]

How on earth do you get support?

Tried the app. Tried the internet. Tried calling 150. 

[NC222]

I am having the same issues this morning and phone will not allow me to make calls to EE 

[Chris_B]

@Username123451  A call to customer support is still a phone call so if you cannot make calls, then a call to customer support won’t work,  does your device show a cellular connection ?  

[Junedavies1949]

Yes it seems like the whole of the EE Customer services numbers are down,maybe they haven't paid there own network bills so they got cut off

Sometimes when you dial 150 it just drops and other times it says "we are sorry but this service is unavailable at this time" I've even tried the 0800 956 6000 number and that's the same issue.

This premium network of ours isn't as great as it once was it's getting worse by the day.

[Amyliptrott88]

I can't call either on my ohoen to any numbers in UK they've cut me off too 

[DJW-20]

Anyone having issues calling today? Unable to make or receive them on Wifi or 4g. 150 is helpfully broken too. 

Downdetector is suggesting something but isn't to be trusted. It's in multiple areas

[Username123451]

I can get onto the internet. I have data. I looked in the app and it said I has zero credits. I also saw that I have unlimited calls and unlimited data. But still cannot call out. So I renewed my plan. I still cannot make any calls.