Community Activity

Transfer from Virgin Broadband to EE full fibre

I have a big brown Virgin box on the outside front wall of my house and cabling put under the front lawn from the pavement. Will this box be removed and replaced with EE s own cabling and box through the existing ducting or will it all have to start ...

Website and app pointless

I am trying to add additional product to my contract but every time I click on additional new line option, it takes me to new page but as soon as I select something it takes me back to the upgrade/additional new line page. Both website and app. 13yrs...

Unable to see my Mobile bill on my E E account

I have moved over from B T to E E but I cannot see our mobile bill on the app or if i login, I have spend hours on the phone trying to sort this out, got charged for a paper bill one month that did not arrive All i want is to check my bill usage data...

Annie133 by Investigator
  • 1324 Views
  • 11 replies
  • 1 Helpful

Terrible tv service

Anyone else got issues with the tv service? Cannot get a worthwhile signal and get better picture and connection from my own internal tv connection than through the ee box. 

PWB2 by Visitor
  • 28 Views
  • 1 replies
  • 0 Helpful

Perks code

Looking for some help......I have logged in and received perks code but whenever I try to use it it says it isn't valid. I have tried it against a number of phones and plans but it still says the same. I called EE but they weren't able to help. Is th...

ebk by Explorer
  • 84 Views
  • 3 replies
  • 2 Helpful

Resolved! Unable To View Bill

I have been unable to view my bill ever since i joined this joke of a provider (other issues with the service too but thats for another day)I've tried chrome, firefox, edge and opera browsers on 2 different PCs, ive also tried accessing my bill via t...

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150 not working - SMS

I can't contact 150 via SMS. I can call but it doesn't provide me with the information I need. I wanted to understand my roaming charges for Belgium. 

SunshineS by Investigator
  • 65 Views
  • 7 replies
  • 0 Helpful