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Account showing mobile numbers that are not mine

BobbyMc82
Established Contributor
Established Contributor

‎14-09-2026 02:48 PM - last edited on ‎14-09-2026 03:04 PM by EE Community Moderator

Afternoon. 

I’ve just checked my account and it seems to be showing mobile numbers that are not mine. Anyone had this before? 

IMG_5608.jpeg

Cheers.  

[Mod edit: Image removed as it contained personal information - full name and mobile numbers] 

0 Helpful
3 REPLIES 3
Ali_A
EE Community Support Team

‎14-09-2026 04:11 PM

Hi @BobbyMc82 

Thanks for bringing this to our attention. 

I'd like to get you some help with this. 
I'll send you private message. Please check your inbox and get back to me when you can.


Thanks


Ali

0 Helpful
steveregan
Visitor

‎16-09-2026 07:45 PM

I have had this and now my mobile has now disappeared

0 Helpful
Leanne_T
EE Community Support Team
In response to steveregan

‎17-09-2026 08:17 AM

Morning @steveregan 

Thanks for coming to the community. 

Do you have any other numbers on your account that you're billed for, that could be the one showing in your EE account when you log in? Are all other details correct in the account? 

Also, when you log into your EE app or account online, do you have a drop down option to select your number? 

Leanne. 

0 Helpful