Community Activity
Bright box red light
My broadband has been off since yesterday evening and the router is showing a solid red lightI've been through the connection test, I've done all the steps to power off and then reset the router but it's still showing as red My mobile can see and con...
Receiving SMS whilst roaming USA
Hi, I'm traveling to the USA from the 3rd of April to the 21st of April.My options for roaming would be £25 for seven days access. £75 for my total trip is unfortunately out of my budget, so I was going to get an E SIM and make WhatsApp calls or mess...
New contract
My previous contract ended in January so I restarted a new contract and got a.new phone as well ,I have changed number but they are still using the old contract number also my bill has risen as well and they said my new contract was for a watch not ...
No confirmation
I have just ordered the iPhone 16 pro max however have not received confirmation however money has been taken out of my account.
Resolved! discovery+Premium?TNT
Good Afternoon, Having just transferred from BT I seemed to have lost my subscription to Discovery+/TNT, a service that is already paid for. (Probably my fault).However, all and repeated attempts to re-activate have ended in total failure with the ...
Resolved! I didn't recieve router
Hello, just wondering it might be me being stupid. Thought I'd ask on here before going to EE...hopefully save embarrassment.I've literally just got fibre to house put in, the engineer asked if I'd received a router and I hadn't. I'm still using the ...
Charges from Morocco
Hi Bristolian. We are going to Morocco this weekend and i intend to buy an e-sim data package(not from EE) do you know what will happen re charges if i make calls using Whatsapp calling and using the third party data e-sim ? cheers
EE Smart Hub Plus poor range and connection strengh compared to BT Smart Hub 2
Our BT broadband contract came to an end so we've moved fully to EE now and been sent out an EE Smart Hub Plus to replace our BT Smart Hub 2. There seems to be a considerable reduction in range with the new EE box and an unstable or poor wifi connect...
Resolved! Ordered a Phone Contract, upfront payment got taken, no email confirmation.
Hiya, I recently ordered an Iphone 15 Contract on the EE website, its taken the money out of my bank account but i have had no confirmation email at all. It just refreshed the page when the payment was approved.
Phone number disconnected
I'm having simular issue. But have received no text or email to say its being disconnected. Been receiving texts fine until tonight. Iv topped up money taken but still can't do anything. Saying I don't have enough credit or just not sending. [Mod edi...