10-11-2022 10:54 AM
Hi i cant make call and movile data, i need help as urgent as posible! Thanks
10-11-2022 12:06 PM
Does your phone show signal indicators? If not, is anything reported on "check status" via https://coverage.ee.co.uk/coverage/ee ?
If you do have coverage, what happens when you try making a call? And what happens when you try using mobile data?
10-11-2022 12:20 PM
10-11-2022 01:42 PM
Hi @Julieta1,
Did the network status checker show any problems in your area?
James
10-11-2022 02:22 PM
Yes i checked and it was ok, i think is a problem with my data.
10-11-2022 02:34 PM
Do you only have this problem in one location or everywhere?
10-11-2022 04:53 PM
I have this problem everywhere, it started yesterday evening .
10-11-2022 05:00 PM
Are you using a pay as you go or pay monthly plan?
10-11-2022 05:04 PM
Im using a monthly plan
10-11-2022 05:11 PM
What happens when you try to make a call @Julieta1?
Can you receive calls?
