The EE Community

Why isn’t LIVE chat or calls to EE not working

I have been trying for days now to call EE or get onto their live chat is anyone else having issues?? 

Top up

I've top up my phone but my plan hasn't automatically renewed

Is Anyone still having a problem after outage

I have had no signal all day and night there was an outage earlier in the day but I have been unable to report by phone or by text. I thought the outage had been resolved. Not on my phone4

sim only plan has ended

I want to leave Ee breach of contract

Ee is in breach of contract. I did not sign up for a phone contract that cant hold a phonecall without dropping and signal thats awful everywhere. Cant call custmer services as it wont stay connected. One minute 4 bars the next 1 or none..its not my ...

A rant about my recent experience with EE

In January I set up an account with EE for an unlimited data SIM card to use as an at home WiFi source. This had been done in person at an EE store, where I had requested that this account would have any information directed to my main account as I w...

Roaming Turkey

I rang ee before coming to Turkey and they said I'd get a text on arrival asking if I want the 3 day or 7 day plan.I didn't receive a text on arrival to Turkey and I'm currently using the hotels wifi. Does anyone know why I didn't receive the message...

All Rounder Plans no longer include Xbox Game Pass

For the last 2 years i have had the 125GB All rounder plan at £21 a month with staff discount which has included Xbox game pass but now when I'm looking to upgrade my plan to the same thing for another 2 years the same plan access is now £50 a month ...

Too many boxes even though only have two

Can somebody please help me. I’ve seen lots of posts on here about this same problem but it seems that it has to be fixed by EE. I’ve tried ringing and spent ages on the phone on Sunday, was told the specialist team would call me back but nobody has!...