We’re aware of a signal issue that is affecting some of our customers in the Darlington area.
The site currently has a fault with the generator, and no power is being supplied to the mast. The generator will need to be replaced; due to the location of the mast this will require a road closure for the lorry to safely access the site to remove and replace the generator.
Our engineers are working with the council to organise the road closure and arrange a date for the lorry to access the area. Once we have a date to access the area and replace the generator, we can confirm an approximate on-air date for the mast.
We will keep you updated on this post.
We’re sorry for any inconvenience caused. In the meantime, you may be able to use WiFi Calling to make and receive calls and texts over a WiFi connection.
