Signal

KARLB239
Explorer

Both me and my partner have had Signal issues for a few days but when I check the website it says there are no issues, is anyone else having issues? 

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

What are the signal issues you've been having?

If multiple EE users are having problems in the same location, and nothing's showing on the tool, you should select the "report a problem" link.

Thankyou, 

 

my partners phone is just saying no service and when she tried to make a call states it isn’t registered with the network. 

and mine is just very intermittent signal 

bristolian
EE Community Star
EE Community Star

Can you expand on what you mean by "very intermittent signal"?

I only ask because... if your partner's phone is with EE and has no service, then the consequences for calls, texts & mobile data are predictable - i.e. an inability to use those services.

But if your phone is getting some coverage, that seems to contradict the "no service" scenario. The logical conclusion would be that there is very poor coverage (for whatever reason) and your phone has fractionally better radio performance.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.