@AndyCardiff wrote:
the reasoning seems to be a bit vague and tenuous.
Your SIM is the means by which your mobile number connects to a mobile network, and many fraudsters these days will attempt to gain access to your mobile in order to access one-time-passwords and other security methods that use text messages.
If EE, or any mobile network, were to allow third parties to take delivery of replacement SIMs, they are effectively allowing those same third parties access to your phone number. That enables access to OTP and other text messages, which has obvious implications anything security or financial related. The measures EE have in-place are certainly not unique.
Thus the tight restrictions on how replacement SIMs are issued, is not "for the fun of it" as you seem to feel it may be, but for the safety & security of all end users, yourself included. I certainly wouldn't want anyone with knowledge of my phone number & address being able to obtain a replacement SIM without some basic checks being in-place!!
