EE wifi mast problems

jockwav1
Established Contributor
Established Contributor

Spoke to someone on the 25-01-2023 about my BB speed dropping & very erattic.

He assured me it was a mast problem,all of a sudden.

Does anyone else have problems KA18 Auchinleck.

44 REPLIES 44
jockwav1
Established Contributor
Established Contributor

Well i am told there is nothing more can be done,so i am stuck with what i have,time to look around.

Leanne_T
EE Community Support Team

Thanks for getting in touch @jockwav1 

I am really sorry to hear this and appreciate you coming back to let us know the outcome.

Leanne

bristolian
EE Community Star
EE Community Star

Do you know anyone locally who uses an EE mobile?

The network signal is exactly the same for mobiles & mobile data devices, so they should also be affected by any coverage issues.

jockwav1
Established Contributor
Established Contributor

I have found the solution to my problem,all good now.😊

James_B
EE Community Manager
EE Community Manager

Thanks for letting us know @jockwav1 🙂

James

bristolian
EE Community Star
EE Community Star

What was the solution?

jockwav1
Established Contributor
Established Contributor

Instead of using wifi to connect to my desktop i connected a new ethernet cable & now acheiving over 60mb download speed,so happy with that.

bristolian
EE Community Star
EE Community Star

That suggests the problem was nothing to do with EE's mobile network, and everything to do with the wireless connection between the router and your devices.

jockwav1
Established Contributor
Established Contributor

Yes i figured that out,i think the EE router is kind of rubbish,not worth the money.

The router is only about 5 feet from my desktop,but still all working good now.😊

jockwav1
Established Contributor
Established Contributor

The only problem now is i never really thought this through,using the ethernet i lose all my wifi that i really need for other things.So back to where i started really,need to rethink all this now.😐